Off until you say otherwise
Simply Wellness is a complete product with AI turned off. Every AI feature is opt-in for your team — turn on what helps, skip what does not, and change your mind anytime. Nothing on this page is required.
Optional AI
Present with clients. Instant with everything else.
Simply Wellness is complete with AI off — and in a field built on trust, choosing to keep it off is a respectable choice. Turned on, Ask Simply answers your practice’s operational questions from your own records, and your website answers prospective clients honestly, books through your real forms, and treats personal details as exactly that.
The ground rules
Four things that stay true, whatever you switch on.
AI in Simply Wellness was built the way we would want it used on our own team: opt-in, supervised, explainable, and priced in the open.
People decide; people answer
Ask Simply proposes — a person approves before anything changes. The website assistant answers — and hands the conversation to your team the moment someone asks for a person. AI here extends your people; it never replaces them.
Answers show their work
Ask Simply cites the records behind every answer and previews every change before it happens. Website conversations land in your inbox with a per-answer trace for admins. Usage is metered visibly, spending caps are on by default, and every AI price is public on the pricing page.
Your permissions are the AI’s permissions
Ask Simply can only see what the signed-in person is allowed to see — enforced by the platform, not by the AI’s good manners. The website assistant knows only the information you connect. It all runs on the same AWS infrastructure as the rest of Simply Wellness, and your data is never used to train AI models.
Flavor one — for your team
Ask Simply: the colleague who read everything.
Ask Simply answers with each team member’s permissions — a practitioner sees their scope, the owner sees the practice — with sources cited and every change proposed before it happens.
“How full were we last month, by practitioner?”
Utilization, rebooking rates, and package sales in plain language with live records linked — practice health without a reporting afternoon.
“Who is due to rebook and hasn’t?”
The rebooking list with a drafted, gentle reminder for each client — the follow-up that keeps a practice steady.
“Who is on my schedule tomorrow, and who is new?”
Tomorrow’s picture with intake status attached — scoped to their own clients, because permissions are structural, not polite.
“Which intake forms are incomplete for this week’s appointments?”
The missing-paperwork chase reduced to a question and a drafted nudge — approved by you before it sends.
“Add a referral-source field to new client records.”
The practice setup grows by conversation: proposed, previewed, approved, done.
“Draft a page for the January reset workshop.”
Workshop pages drafted in your site’s calm style with registration wired in — you soften the words; it does the structure.
From the big numbers to the missing-form chase to drafting the next page — if it lives in Simply Wellness, you can ask about it in plain language. See Ask Simply live in a demo
On the go
Your whole system, in a back pocket.
Between sessions, ask your phone “is my 3 pm confirmed, and did their intake come in?” — Ask Simply is built into the Simply Anywhere mobile app, quiet and quick between rooms.
Chat turns out to be the perfect mobile interface for a system like this: no menus to hunt through, no laptop to open — just the question, the cited answer, and the approval, wherever the work is happening.
The full Ask Simply, inside the Simply Anywhere appSame permissions, sources, and approvals as your deskAsk for the number on the way into the meetingReview and approve proposed changes from anywhereYour records, messages, and notifications ride along
Flavor two — for the people you serve
A website that answers back — honestly.
New clients often reach out tentatively — late at night, halfway convinced. A conversation widget on your site answers gently and honestly from what you publish, books through your real forms, and never pries: it knows your services, not your clients’ stories.
“What is the difference between your massage styles?”
Services explained plainly from your published descriptions, with an honest “it depends” where it depends — and booking offered when they are ready.
“Do you have anything Thursday evening?”
Booking questions answered from your real availability and completed through your real flow — no phone tag with someone mid-treatment.
“Is this appropriate during pregnancy?”
Your published guidance, shared carefully — and a fast, warm route to a practitioner for the personal conversation, which is where it belongs.
“How many sessions do I have left?”
Account-specific questions route to your team rather than guessing — the assistant is honest about its limits, which is exactly why its answers can be trusted.
The guidance keeps it calm and non-clinical, in your practice’s language — plain about prices, careful with health topics, quick to offer a person.
The assistant is always honest about being an assistant, and a human is always one ask away — because the fastest way to lose someone’s trust is to fake a person.
Your assistant, your rules
Customization, control, and a paper trail.
A public assistant speaks for you, so you hold the controls — what it knows, how it sounds, and what it is never allowed to do.
It sounds like you
Guidance and voice settings — tone, words to use, words to avoid, example answers — teach the assistant your way of speaking. Each widget can also choose a deeper or faster AI model.
It knows what you connect — nothing else
You choose the pages, knowledge articles, and workflows behind each widget. It answers from those, says so when it does not know, and cannot wander into data you did not connect.
Real actions, same safeguards
When a visitor registers, signs up, or pays, the assistant walks them through the same verified forms and payment flows as the rest of your site. It cannot write to your data any other way.
People, one ask away
Visitors can reach your team at any point, and the assistant escalates on its own when it is unsure or the topic is sensitive. Conversations land in your inbox with full context — and offline hours are handled honestly.
Every conversation, visible
Your team can read every conversation, see what the assistant consulted for each answer, test changes before publishing, and measure satisfaction — including the questions it could not answer, so you know what to publish next.
Costs with a ceiling
AI usage is metered transparently with spending caps on by default. Plans include monthly AI credit, and live website assistants carry a flat monthly price — all published on the pricing page.
Honest answers
If you never turn AI on, Simply Wellness is still Simply Wellness.
Care is the product, and care stays human. The AI handles booking mechanics and gentle logistics so practitioners can keep their hands and heads in the work.
And if you do turn it on, it stays optional forever — feature by feature, widget by widget, with visible usage, spending caps, and public prices.
Bring us the front-desk stack. We will make it feel simple.
Show us the booking app, the intake folder, and the package spreadsheet. We will map them to Simply Wellness and show you the calmer version of your practice.